STORE POLICY
Customer Care
At Yarn Fusion, every plushie is made with love—and every customer matters just as much! I want your experience to be as cozy and joyful as the plushies themselves.
If you ever have a question, concern, or need help with your order, here’s how I can help:
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You can message me directly through Instagram, Etsy, or email (whichever you ordered through).
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I’ll usually respond within 1–3 business days (often sooner!)
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If something isn’t right, please reach out within 3 days of delivery and I’ll do my best to make it right.
A few things to keep in mind:
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I’m a one-person handmade business, so thank you for your patience during busy times.
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I keep you updated on custom order progress and shipping as much as possible.
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I truly care about your happiness and will always treat you with kindness and respect—and I hope for the same in return! 💛
Your support means the world, and I’m so thankful you’re here.
Privacy Policy
At Yarn Fusion, your privacy is very important to us. This policy explains how we collect, use, and protect your information when you visit our site or make a purchase.
What We Collect:
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Your name, shipping address, and email address when you place an order
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Payment details (handled securely by third-party processors like PayPal or Stripe)
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Optional info you provide for custom orders
How We Use It:
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To process and ship your order
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To communicate with you about your order or shop updates
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To improve your experience with Yarn Fusion
We never sell or share your personal information.
All payment info is processed through secure third-party services—we never store your full payment details.
If you have any questions, feel free to contact us at Theyarnfusion@gmail.com